Melbourne Property Agents was founded by Nina Sutton in 2019 with a single mission: to be the most successful, creative and ground-breaking property management consulting agency in Melbourne. We approach each of our clients with fresh eyes to develop customised, unique packages tailored to their business.
With a wealth of knowledge, Nina and her business partner, Marta Pronobis, have the capabilities and expertise to take your business to the next level. At Melbourne Property Agents, we combine our insights and skills to transform your processes and strategies, and in turn, your company. We’re proud to help shape and improve how our clients structure and manage their business.
With over 30 years combined property management experience from training and consulting to setting up and running departments Melbourne Property Agents are your solution. Since embarking on their real estate careers, the team at Melbourne Property Agents have advised, assisted and eased the stress of countless clients. Their energy, professionalism and dedication, teamed with their friendly and easy-going nature, has secured many long-term working relationships.
All our agents hold the relevant qualifications and are fully insured with their own transport & we can work from your office or ours to fill in the gaps in your real estate business.
Discover Our Expertise
Melbourne Property Agents offer a complimentary 30 minute consultation, this allows us to explain our services and to discuss your visions, goals, and challenges. Together we will devise a plan tailored to suit your business needs. We take the time to evaluate and assess the requirements to take your business to the next level. Our aim is to make your company one step ahead of the rest! We don't leave any stone unturned and make sure you are involved throughout the entire process.
Temporary Property Management
Those offices with an average rent roll of 500 properties will employ 3 portfolio Property Managers, all of whom have 4 weeks annual leave per year meaning that as the business owner, you need to cover 12 weeks holidays. This is where Melbourne Property Agents can assist. We provide a temporary solution during times that your staff are ill, on annual leave or in between filling roles. You can have peace of mind knowing your valued clients are still looked after in these times and staff can enjoy their break without worrying about the workload they will have to come back to. We can assist in all aspects & tasks of Property Management from Reception, administration, leasing, new business, basic trust accounting and portfolio management. You can rest easy knowing whenever you need a temp we are there at the drop of the hat and each time you will have the same temporary agent which saves you time & money training each time someone new comes in.
Executive Temporary Management
Are you a sole trader or a director who just needs a break, but don’t have anyone to look after the daily running of your business while away? A manager or officer in effective control of a principal or branch office may be absent on annual or long service leave, or because of illness or other personal reasons. If you are to be away for eight to 30 days, the principal agent or officer in effective control must appoint, in writing, either an estate agent or an agent’s representative to replace them during their absence. If the manager will be absent for more than 30 days, approval for the appointment must be sought from the Business Licensing Authority. At Melbourne Property Agents we can be the nominated agent, Nina & Marta are fully licensed agents with extensive OIEC & Licensee experience. That way you can rest assured that your business is left in capable hands and will be taken care of while you enjoy a well-deserved rest, and spend some quality time with your family and friends.
Is your property management department running as efficiently as it could be? Do you have all the letter templates, processes and procedures in place that your team require? Looking to develop or start your own property management business but not sure where to turn? Let us guide you. Any organisation can move forward with small incremental changes, but building for the future in today’s rapidly evolving environment means taking bold chances and making insightful decisions. We examine what organisations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it best. We then strategise using smart tools and global resources in order to understand the implications of every choice our clients can make. Get in touch to learn more about how this service can help you.
Strategic Planning Session
The strategic management process is about getting from Point A to Point B more effectively, efficiently, and enjoying the journey and learning from it. Part of that journey is the strategy and part of it is execution. Having a good strategy dictates “how” you travel the road you have selected and effective execution makes sure you are checking in along the way. On average, this process can take between three and four months. However no one organisation is alike and you may decide to fast track your process or slow it down. Move at a pace that works best for you and your team and leverage this as a resource.
File Auditing & Due Diligence Service
When did you last do an audit of your property management files? Are you aware of the documents required to be kept for properties under your management? If you have no idea what we are talking about or it has been a while, this service could save you money. Quite often we locate simple errors, oversights or worse still mismanagement that could result in fines and legal ramifications. We can take the ease out of this tedious task. Our agents can come in and do a full compliance audit on your property management files to ensure they are all up to date & correct. Our team can also provide a full comprehensive due diligence check on your prospective rent roll purchase. This not only takes the stress away from you but can also save you thousands of dollars. MPA’s Rent Roll Due Diligence Service is a full audit of the property management files held by the vendor agency and we leave no stone unturned during the process to ensure that our clients are provided with a full comprehensive report to assist you in minimising the risk associated with purchasing a rent roll.
Are you considering changing software programs to Property Me? Melbourne Property Agents can assist with the data migration and implementation and take away the headache and risk from your business. We offer ongoing training and workshops from the setup stage all the way through to implementation and ongoing daily use. Our agents can come to you or provide online training options. We also have agents to assist with all other real estate software implementation and training so speak to us today on how we can assist with to make the transition a smooth and stress free one.
Training & Keynote speaking
With over 25 years property management experience between them, Nina & Marta are natural born leaders who empower those around them. They are valued members of the industry and provide training that is quirky & fun whilst remaining educational. Hard-working, ambitious and confident, the girls relish the chance to guide, train and mentor upcoming real estate agents all the way through to career property managers. Their passion lies with passing on their skills and knowledge to produce exceptional industry professionals, our industry needs this to avoid shortages of good property managers later down the track. Their infectious personalities resonates with people from all walks of life, young and old. Nina & Marta's passion for property management shines through whenever they are speaking. Whether it is one on one training or a full tailored schedule for your company Melbourne Property Agents can cater to all requirements. If you’re looking for industry trainers who have a deep knowledge of all things property management, who are innovative thinkers then contact us today to discuss our training packages.
Real Estate is a service-based industry and with many agencies now coming to the market it is more important than ever that your company is offering A-grade service, should you want to stay ahead of the competition. Melbourne Property Agents can provide ad - hoc services such as routine inspections, open homes, condition reports let only property services, general administration & data entry. This frees up your property managers to focus on the customer client service and focus on what they do best - manage properties. We charge a set fee for theses services and this includes full comprehensive reports, when required, sending out entry notices on behalf of your agency and following up any issues. We offer this service all year round from Monday to Saturday.
Hi Nina... Just a short note to let you know that I am very happy with your service I wish I would have come to you much sooner!!! many years of suffering with other agents.
I wish to report the excellent service Nina Sutton has provided to us recently, when a matter of rent increase occurred regarding our home. Nina indeed had our best interest at heart by voluntarily trying to negotiate when the tenants disputed the increase. She made some wonderful suggestions that would assist us achieving a great return on our investment. I am impressed by her thoughtfulness. Nina's genuine attitude and obvious competency in conducting her role as an agent, makes her a stand out. She has only recently taken on this role as my agent. I have not yet met her in person, but I am already impressed by her excellent service
I am a landlord and I am lucky enough to have Nina Sutton as my property manager. She has managed some difficult tenants with professionalism whilst keeping my best interests in mind. She has also put me in contact with great trades for recent renovations as well as repair work over recent years.
Nina’s hands-on approach and proven ability to manage her team across both the property management and sales department allowed her to excel as an inspirational leader. Dealing with investors she displayed a high level of professionalism, outstanding communication and problem-solving skills and her confidence enabled her to perform well. Nina is a highly motivated and intelligent individual and very much a team player; she is loyal, honest, dedicated and very determined to succeed. She is eager to learn and loves a challenge, her proactive attitude, positive train of through and fun personable attitude makes Nina a pleasure to work with
Nina has been a very insightful and inspirational manager I have crossed paths with in my real estate career thus far. Her charismatic leadership skills have inspired me to pursue my own career in real estate and achieve high results and deliver premium quality service. She cares for the well-being of her team and cherishes the challenges and celebration moments the team encounters.
Nina’s diligence, commitment and attention to detail ensures what she turns her hand at is delivered by exceeding expectations. Nina is a property professional who genuinely cares about her clients and can work with a range of stakeholders to deliver the results required.
Nina will look after you providing great service at all times. She’s got exceptional knowledge in all facets of real estate and I have no hesitation in recommending her to anyone who is looking for someone to manage or sell their investment.
Good Property Managers are hard to come by – but you are a gem! You are such a credit to you company. We have really enjoyed dealing with you. Thank You so much for making this process as easy for us as you have. We both wish you much success and many great tenants.
Amanda & Shane
It was really nice to meet you in person, Nina. We have a good impression of your experiences in real estate, property & tenant management. We are looking forward to working with you.
Lisa & Juerr
I am happy to let you know that I'm MORE than happy with your management and know that you have been by far the best property manager I have had. PLEASE make sure you don't leave! You go and above any other person who has managed the unit. In fact, before you took over as the manager, I was on the verge of changing to another agent. Thank you
I currently have a property in Parkville leased by your company and I would like to acknowledge the great work of Nina who takes care of the property. I have had this investment for 8 years now and it has been leased by a number of agencies and agents alike and Nina is by far the best I have had. Recently I had renovations done and she went beyond the call of duty by meeting me at the apartment as well as builders and other tradies. Nothing ever seems too much work for her and she is always pleasant and a great agent to deal with & I am grateful for her service.
I write to you about Nina and the way she handled the work on my apartment when the tenant gave notice to vacate. As you are aware, the tenant was a difficult person to handle and gave us all angst. Through dealing with both Nina, I felt the whole matter was handled extremely professionally especially the management of the final weeks of the tenant leaving. I must mention that Nina, in particular, handled the final weeks very well. She managed to take control of the situation and liaising with the tenant regarding the bond and the outstanding items that needed attention and rectification. At the end, the tenant agreed, through Nina’s negotiation skills to have all the defects attended to and paid for from the bond. A good result!
Wanted to pass on some positive feedback regarding Nina Sutton. I had my investment property listed with her for a 12-month period and she was excellent to deal with in terms of responding to queries, taking prompt action and going beyond the call of duty to ensure I was satisfied during the property management process. I recently listed the property to sell as well, and she handled the transition process for me seamlessly which completely exceeded my expectations. And I have high expectations. I have dealt with a number of property managers over the past few years and to be frank a lot of them leave much to be desired. I have never received such a high level of professionalism and client service as I did with Nina – my only regret is I did not list with her earlier.
Over the last few months that you've been managing the property, I've been very happy with the way things have been running. The minimal number of issues have been dealt with promptly and with a minimum of fuss. Thanks for all the work you've put in!
Great service. Nina is looking after us well.